Booking Terms and Conditions

Bookings for Individuals
To book on any course for adults or for young people you will need to complete either the online form, or phone 07788444579 to check availability and then complete an application form (available on this website under forms). Send your completed application and cheques to Whoosh Explore or complete the paypal payment form.
Group booking cancelled 48 days or more before the event will receive a refund of the amount paid, less an administration fee of £20.
Cancellations and amendments made before the course between 48 and 28 days will be refunded at the amount paid, less a cancellation fee of £30 unless rebooked onto another available course.
Cancellations and amendments made less than 28 days before the event will not receive a refund or be transferred onto another course, unless cancellation is due to incapacity.
Whoosh Explore reserves the right to cancel any course should numbers fail to reach a viable minimum. decisions will be made 21 days prior to the commencement of the course. A transfer to an acceptable alternative or a full refund will be made.
Bookings for Groups
Bookings will be made by phone or email. We will complete a booking form which will be either emailed or posted to you. If you wish to undertake an activity you will need to return the booking form with a deposit of 25%deposit or an official order.
We do not take provisional bookings.
You will be invoiced for the remainder of the course within 48 days of the course or activity.
No activities will go ahead unless full payment has been received.
We will send you a registration form that will need to be completed before the activity commences.
Cancellations and Alterations for Groups
The 48 day deadline you will be refunded the alteration less a £40 administration fee.  For each time an alteration is made.
If you increase the number of participants we will need to renegotiate costs dependent on the instructor ratio for the activity.
Bookings cancelled 48 days or more before the event will receive a full refund less an administration fee of £40.
If you cancel your booking within 48 days of the course you will be liable for the full cost of the course.
If you reduce the number of participants before this 48 day deadline you will be refunded for the alteration less a £40 administration fee.
Do not bring more participants than you have booked for as we are unable to accommodate these within our instructor / student ratios.
Individual Canoe and Kayak hire for trips and trails
Canoe hire will be charged at £45 per day or  £35 per Canoe and £24 per Kayak per half day for adults and are discounted to £25 per day for youth groups and families requiring a second boat. 
Hertfordshire Guides scouts and Hertfordshire youth and school groups may hire equipment at a reduced rate subject to registration with us. 
Please contact us for further information.
Please see terms and conditions of Hire.

Go Paddling sessions and Instructor lead sessions
Go Canoeing Sessions are priced at £35 per Open Boat for 2 People and £25 per person in kayaks.
Children's paddling is £8.50 for Saturday morning club and £12.50 at other times. 
Peak period from July 1st to October 16th 2015 
Off Peak  sessions start at £35 per open Boat and £25 per kayak. 
We reserve the right to offer discounts and prices at any time, subject to boat demand or activity type, Whoosh Explore Canoe Club 
Subpages (1): Course Application form